Privacy Policy
This Privacy Policy explains how RIG LLC, doing business as Redeemed Insurance Group, referred to here as RIG, we, or us, collects, uses, and protects information through our website at rigllc.org and the services we provide. By using our website, you agree to the practices described here.
Information we collect
We collect information you give us directly, which may include your first and last name, email address, mailing address, phone and mobile number, business information, and details about your insurance needs. We collect this when you complete a form, request a quote, sign up for updates, send us a message, or otherwise communicate with us. We also collect basic technical information automatically, such as your browser type, device, and pages visited, to help the site work and improve.
How we use your information
We use your information to provide quotes and insurance services, to communicate with you about your policies, claims, billing, and document requests, to respond to your questions, to operate and improve our website, and to meet legal and regulatory obligations. With your separate permission, we may also send you service text messages as described below.
Mobile messaging and SMS
RIG offers text messaging so we can serve clients more directly. We collect mobile numbers when you enter them on a form, when you provide them on signup or service paperwork or by electronic signature, when you give them to us directly, and from records you have already provided as a client. With your consent, we use your mobile number to send service messages about your policies, claims, billing and payments, and document and signature requests.
Mobile opt in information and consent are not shared with any third parties or affiliates for their own marketing purposes, and we do not sell mobile numbers or opt in data. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP to any message, and reply HELP for help or contact us at the details below. Opting out of text messages does not affect your policies or your relationship with RIG.
Sharing your information
We share information only as needed to provide our services and run our business, for example with insurance carriers and underwriters to obtain quotes and place coverage, with service providers who support our operations under confidentiality obligations, and when required by law or to protect our rights. We do not sell your personal information. As stated above, we never share mobile opt in or consent data with third parties for marketing.
Cookies
Our website may use cookies and similar technologies to keep the site working and to understand how it is used. You can control cookies through your browser settings. See our Cookie Policy for more detail.
Data security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children under 13.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of text messages at any time by replying STOP, and you may unsubscribe from email updates using the link in those messages.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated policy on this page.
Contact us
For inquiries, contact Redeemed Insurance Group at
2833 Brakley Street, Suite B, Baton Rouge, LA 70816.
Email us at customerservice@rigllc.org or call 225-372-4040.